REGISTER OR UPDATE FOR INTERNET PORTAL (ENABLE 250MBIT UPGRADE)

Filling out this form will ensure that you get a customer portal login and make sure you get your free upgrade to 250Mbps service (from 150Mbps). It will also allow you to purchase add-ons and upgrades to your Internet service. NOTE: ONLY FILL OUT THIS FORM FROM YOUR HOME INTERNET BECAUSE YOUR CORRECT IP ADDRESS HELPS MAKE SURE YOU GET 250MBIT UPGRADE.

PRIMARY CONTACT (REQUIRED):

We will use your primary contact information to get in touch with you concerning your HOA provided home internet service account.

Contact type

I’m a homeowner

I’m a tenant

Other

Name(Required)

First Last

Phone(Required)

Email(Required)

SECONDARY CONTACT (OPTIONAL):

If you have a tenant or other person who is the primary user of the internet then please provide their contact information here if you want to authorize them to contact support.

Contact Type

Family member

Tenant

Other

Name

First Last

Phone

YOUR HOME ADDRESS (REQUIRED):

Please provide your Lincoln Crossing home address. We will assume Lincoln, CA 95648 for city, state, zip.

Address Information(Required)

Street Address Apt, Unit, Suite, or Space Number

I CURRENTLY HAVE THESE ISSUES (OPTIONAL):

If you’re currently having problems with your internet, please let us know! One of our local friendly customer service team will contact you to resolve your issue. We want all residents to have a great Internet experience.

I'm currently experiencing the following issues

Internet seems slower than it should be

I have intermittent internet drop outs

Lag or high latency in games or interactive apps

TV or video is buffering

Other (leave detail in comment section)

Not Applicable, I don’t use the HOA Internet

If you’re currently having problems with your internet, please let us know! One of our local friendly customer service team will contact you to resolve your issue.

I'M INTERESTED IN UPGRADES (OPTIONAL):

Let us know if you would like to purchase or even have any interested in these new add-ons.

I'm interested in

Upgrading to Gigabit Speed for only +$20/mo.

Getting rid of my WIFI issues with managed WIFI 6 mesh for +$15/mo.

Static public IP address for +$10/mo.

Home VOIP telephone service +$20/mo (plus taxes)

I would like to start using the HOA 250mpbs internet again for +$0/mo.

Your Comments or Questions (optional)

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Lincoln Crossing Internet Registration