Please check first to see if you are part of a known outage on our automated network status page. Any outages shown in this system we are working to resolve ASAP.
*This is only showing our California fixed wireless customers. This does not include DSL, email, or hosting service outages.
Search for your problem in our knowledgebase articles for all our different services, billing, etc. We have many step by step articles with pictures that could help resolve your issue on your own and available 24/7.
Phone: 530-674-4200, Press 1
Local Staff: 8AM-5PM Mon-Fri
Call Center: After hours & Weekends
Phone: 530-674-4200, Press 3
Office hours: 8AM-5PM Mon-Fri
Send Payments to:
970 Reserve Drive, Suite 160
Roseville, CA 95678