June 16th, 2011 For Immediate Release
(Yuba City, CA)– Succeed.Net, Yuba City’s largest Internet service provider and a California WISP (Wireless Internet Service Provider), has acquired the subscriber base and assets of Wireless ISP Pulsar Communications, Inc. of Oroville, CA (www.pulsarco.com). This is Succeed.Net’s 7th acquisition of a local ISP competitor and will significantly expand Succeed.net’s rural wireless coverage areas. By combining our wireless internet access networks we will expand our wireless coverage to over 100 square miles to include areas such as Rancho Cordova, Sacramento, up highway 99 to Oroville, and I5 from Dunnigan to Orland, Marysville east to Oregon House and Penn Valley, and most areas in between.
“Merging the two wireless networks will not only greatly expand our coverage area, it will also allow us to consolidate equipment on towers we already share and allow us to reduce interference and have more control over service quality for this region” said Robert Lavelock, Owner of Succeed.Net.
“We plan to immediately begin to audit, organize, and upgrade Pulsar operations by upgrading Pulsar users wireless networks and access points, move them to an online billing system where they can view and pay their accounts online, migrate them new state of the art email servers, and open Pulsar customers to our existing services portfolio that includes new email accounts at domains we already own such as marysville.net, orland.net, willows.net, etc.” said Mr. Lavelock.
“This acquisition is also coinciding with the deployment of our new Gigabit fiber mesh network to greatly enhance speeds and reliability to remote parts of our network and our ultra high speed business Fiber offerings across California”, said Mr. Lavelock
“We plan to continue to acquire other local IT businesses while still maintaining the great support feeling that you get by being able to call and ask for people by name. We never want that to change. Great customer service is what separates us from the big cold corporate machines”, said Mr. Lavelock
Succeed.Net provides California statewide dial-up, DSL, T1, T3, VOIP, VPN, Metro Ethernet, Fiber up to 1Git+, as well as a large Northern California fixed wireless network. Succeed.Net also provides computer service, repair and IT management for local businesses.
Service was absolutely amazing- even when I was calling from the UK – thanks Chris and Tim! Succeed was really quick and installed the point within 2 days. I am so pleased to have a proper connection to the Internet rather than having to pay over $100 for mobile hotspot internet. Thank you Succeed.net!
The man in billing was very patient and kind and understanding. Lovely gentle energy. Never made me feel bad or stupid for being late in my payment. I very much appreciated that.
I have been with Succeed before it was Succeed, many years now, and I have always had polite and intelligent technicians help me with anything and everything I needed. This is the reason why I argue with my husband that we are NEVER going to change providers no matter what!!
I have been a succeed customer for 3 years now and have always had technical help that resolved my problems the same day . I have owned a windows Pc and now have a Mac Pro and there has always been excellent support very knowledgeable people to assist me with any problems and concerns.
2 days in a row Sammy very patiently helped me with spam problems I was having on email. I am a senior citizen with limited tech knowledge and he was wonderful with his patient explanations. I just recently referred a friend to Succeed because of the wonderful tech support and service I have received. Been with them for years and wouldn’t trade.
The gentleman that helped me was fantastic. No better service anywhere. – Margie B
I haven’t had to need your tech support in a very long time but as always your tech, sorry I don’t remember his name, was excellent. Immediately figured out my problem, walked me through reconfiguring my settings without making me feel clueless (which I was) and banished all the frustrations I had over the last 48 hours in setting up my new Mac. A far better experience than I had with Apple tech support – online and at the store! I’ve been with your company for 25 years and have nothing to say but good things about your company’s tech support. -Jan M.
Been with Succeed net for over 20 years, A1 good & helpful service. – Victor T.
Carson has the patience of a SAINT! I have never worked with a friendlier or more helpful representative, especially on a weekend. She had to have been frustrated with us but she remained patient, calm, respectful, and helpful throughout the entire conversation. She represented your company well and with complete professionalism and friendliness. THANK YOU CARSON! I’m so glad it was you who answered the phone. Merry Christmas. Be blessed!
Laura was very nice and so patient with me. I am not all that tech savvy and Win8 had me all discomboblled. I am also very pleased to see a local Eastern time number for support. Thank again everyone! -Margaret D.