FAQ: What is “Fixed Wireless” or “Air Fiber” Internet service that you offer?

Our Air Fiber Internet is a Fixed Wireless (requires clear line of sight) high speed broadband Internet access service that uses fixed location microwave radios on a tower (that could be a tower, tall building, or mountaintop) instead of phone or cable to bring high speed Internet access to your location. This service is suitable for home and business use and is similar experience and performance to Fiber & Cable Internet services (high speeds, stable low ping times) and superior to DSL, Cellular, or Satellite (lower speeds, low monthly data limits, unstable or high ping times).

A small antenna 6-14″ (smaller than satellite) is installed on your roof with an attached low power radio receiver/transmitter and connected via an outdoor rated ethernet cable that also provides power to the radio via POE (power over ethernet standard). This antenna is pointed at a nearby Access Point tower (usually 1-10 mile away). When you send and receive information over the Internet, it goes over the wireless link from your radio/antenna to our Access Point. From there that information travels over our faster FCC licensed frequency wireless or fiber optic “backhauls” eventually connecting to Enterprise grade fiber optic connections.  Due to the design of our network, even if a local area major fiber lines are cut our wireless core network reroutes traffic around the outages via our private wireless network to keep your connection up.

With speeds up to 500 Mbps in both directions and ping times in the 1-25ms range, Fixed Wireless Broadband does not require a cable connection or even a telephone line.  It is resilient and reliable even during rain storms and typically affected only slightly by weather (5-10%).

We provide all the equipment, cabling and installation at your location. Our Wireless Broadband is compatible and well suited for use with Streaming TV, VPN’s, VOIP, Static IP’s, Online gaming, Macintosh, Windows, Unix, Xbox, Smartphones, iPad, Android, etc.