Weather will not cause a degradation of service except during some severe storms. It is less affected from rain than a satellite dish. Your connection will normally remain stable during winter months or other stormy periods. Once a year severe rains or winds that are continuous over several days may cause some degradation of service but most customers experience a 99.9+% uptime. Wireless Internet access requires a “line‐of‐sight” connection from your structure to one of our towers. This means that any large trees, buildings or other obstructions may cause a degraded level of service. The most common cause of service quality degradation is trees growing into the line-of-site between your radio and the tower or antennas getting out of alignment due to high winds.