Speed test sites are helpful in determining if your internet connection is operating at speeds at least close to what you are paying for. Don’t expect perfection with anything other than business fiber, but you can expect at least 80% of what you are paying for at any given time from most ISP’s. It is perfectly normal to have some variation in speeds throughout the day.
Also pings times (latency of the connection) is also an important factor. This is how long is takes a packet of information to get from your computer to the testing site and back again. Anything under 25ms is great and allows VOIP and interactive applications such as games, Remote desktops, webinars, VPN, to work well, but anything over 50ms can start to be problematic and 100ms+ being bad for anything other than just straight downloading.
To get an accurate speed test follow these guidelines:
- Make sure no one else in your household is using the Internet on any device (No TV streaming, No music streaming, No online games, etc).
- Close all other programs on your computer so that only your web browser is open with no other open tabs.
- Try to use a computer that is connected via an ethernet cable and not over WIFI.
- Use the fastest computer you have with a modern OS (Windows 7+, Mac OS 10.10+)
- Make sure no one else is using your wifi (such as neighbor!) that you don’t know about.
Recommended internet speed test sites:
Speedtest.net – MOST RECOMMENDED Internet speed test. They have FREE Mac (App store), Windows (Microsoft Store), iPhone/iPad and Android app that work great. Succeed.net has a 10gbit speedtest server located on this network in Sacramento, CA. Use the apps for most accurate results.
Speakeasy.net – Good Speedtest.net alternative with 10Gbit connections to test server. Quick and easy.
Speedcheck.org – Speed test and Ultimate Guide on understanding internet speed tests and troubleshooting your internet speed.
Testmy.net – Does a variety of tests and shows you a comparison to other users in your town, city, state, etc. Automatic test option is unique in that it can automatically do tests every hour which helps troubleshoot traffic congestion at different times of the day or night. Supports HTML5 and doesn’t require Flash.
Speedof.me – Supports HTML 5 and doesn’t require flash!
DSL Reports – Can test via Java or Flash and has simple smart phone tests
FCC Broadband test – Everyone should do this at least once to provide the FCC info about your area for future grants.
Tip: Always try at least two sites in case one has it’s own issues.
Tip: It is normal to get 5-20% less than your maximum account speed due to overhead and latency over the many third party routers your data will pass through on the way to external speed test servers. You will also get better speed if you test during non-peak times 7PM to 1AM or on different days. If you are a Succeed.Net customer and get less than expected speeds and have followed the guidelines for a good test then please create a support ticket concerning “slow speeds”.