We published our new website based on the latest version of WordPress with set of handpicked plugins. Our new website shows off our eagerness to more easily connect with our customers when other companies are heading the other direction. We have created an easy contact us page, about us, pictures of our staff, access to our knowledge base, easily created a ticket (upper right), support twitter feed, and much more. We hope you enjoy it. We will continue to expand and improve it over time.
-The Succeed.Net Team
The help today from Jeremy was excellent, as always. I have been with NCWeb for many years, since the 1990s and have always been thrilled with the excellent customer service. Succeed Net is just as excellent. I have moved 4 times and changed my name once, but have always kept NCWeb. NCWEB has a new name and location, but consistently great service. -Barbara C. from Ohio.
Over the many years I have been with Succeed.net, I have only needed the expertise of Tech Support a handful of times. Each instance has been handled thoroughly, professionally, and expediciously. I recommend Succeed highly to anyone and everyone that is in need of an ISP. -Carrie H.
“Customer service is the reason I was originally with Northcoast Web and I hoped it wouldn’t be lost when it joined with Succeed. The two times I have needed to contact customer service I received fast, excellent service and wasn’t made to feel like the computer dummy that I am. Thank you!” – Linda A.