This service is only available on lines with SBC / AT&T telephone service. Succeed.net will verify your SBC phone service type after the installation. Customers found to have SBC business phone service will be charged business DSL rates. Any applicable taxes, telecommunications surcharges or other governmental charges are the customer's sole responsibility. A Federal Universal Service Recovery Fee will be applied to all circuits. Customer must maintain SBC telephone service in continuous working order in order to maintain DSL circuit. Any action taken by the customer resulting in telephone service being disconnected or moved will result in loss of DSL service. Any collections actions taken on delinquent accounts will appear on customer's credit rating. You must be over 18 years of age to order DSL service.

Equipment provided by Succeed.net for DSL circuits has a one-time cost plus applicable sales tax and $12.95 shipping and handling. If, for reasons beyond the control of the customer, Succeed.net is unable to provide a DSL circuit, we will accept returned equipment in new condition. Succeed.net will replace any faulty equipment within the first year of service.  Customer can come into the office or have the option of paying $12.95 shipping and handling to exchange defective equipment in the first year.  Customer must get approval before returning any equipment.

Actual data transfer rates may vary as measured between NIC at customer's location and the DSL-equipped Central Office or Remote Terminal, dependant upon several factors including line quality and loop length. Minimum service speeds are subject to 10%-20% protocol overhead. Actual transfer rates above 80% of the listed minimum transfer rate will be considered acceptable. Succeed.net makes no guarantees regarding the availability of DSL until service is established.

Succeed.net will not be responsible for outages that it is not notified about by the customer. Customer must be available for troubleshooting and connection setup. Customer has sole responsibility for any local network infrastructure at the installation premises.